Are you having problems using some of the functions on a newly shipped Ti-E? It turns out there are several problems which can all be cured by a simple hub update. All of these problems stem from a firmware mismatch between the scope body and the hub. Problems include:
- Ti-E Z focus not responding via knob control
- Ti-E Filter cube not responding
- Software control and manual control over focus and/or filter turret, or objectives unresponsive
- Long boot times when scope starts up
If you are experiencing any of these items, there is a simple test to perform to see if the problem could be a firmware version mismatch:
Turn the scope off, then turn it back on. Does your Firmware version read “Firmware 4.0” on the front panel of the scope? If so follow the directions below to update the hub firmware:
- Download the instructions for firmware update, and hub main + hub sub firmware, from my website here.
- DO NOT extract either hub firmware ZIP just yet.
- Read the following outline below, then decide if you’re up for this. If not, contact your local Nikon rep to have this performed. If you are in Northern California, you can find out who from my company can perform this upgrade, via this link.
- There are a total of 3 firmware update-able units inside the Ti-E. These are:
- Ti-E Microscope Body Firmware
- Ti-E Hub “Main” Firmware
- Ti-E Hub “Sub” Firmware.
- Because we saw in the initial restart test that our scope showed Firmware v4, we know the following condition exists:
- Microscope Body = V 4.00 or higher
- Hub Main = V ??? – all we know is that it’s incompatible
- Hub Sub = V ??? – all we know is that it’s incompatible
- So what we need to do is update only hub main and hub sub. Now the trick here is to NOT MIX UP THE HUB MAIN AND HUB SUB FIRMWARE. If you do this, you will end up sending the scope back to Nikon repair for firmware recoding, so follow my instructions below to the letter!
- Follow the instructions provided in the PDF for hub updates, or follow my “extra safe” instructions below.
Update Instructions (use at your own risk!)
- Restart (i.e. power cycle) the scope.
- Extract only the files, which are zipped, named “HUB-A_MCPU_Ver310”.
- Run the “Hub-AM_FTD.exe” program. It will show you the current firmware of the main hub. Select “File” Then “Open an S-Record”.
- Browse to and select the firmware file named “Hub-AM.mot”. DO NOT select any other file name!

This is the hub update application. note the Big red box is where the current version of the firmware is displayed. If your firmware shows 3.1 or higher, do not proceed. - Click the start button to apply the update.
- when complete. Close the updater. Restart the microscope.
- Delete the extracted files that we used to run the update, i.e. the entire folder named “HUB-A_MCPU_Ver310”.
- Next repeat steps 3-7 above, but instead of using “Hub-A_MCPU”, use “Hub-A_SubCPU” and use firmware file “Hub-AS.mot”.
- When complete, test the scope for proper operation, to confirm that the problems you saw originally are no longer present.
*Note that the key thing we don’t want to do here is to mix up the “-as” and the “-am” files, which is why in my instructions I have you extracting, updating and deleting each set of files individually.
– Austin
Leave a Reply